Service alerts

Update 15:30 Dubai, 11 Jun 2024

Planned Outage Notification: 11 June 15:30 to 16:40 DXB Time and 11:30 to 12:40 UTC

Update 15:53 Dubai, 22 Apr 2024

Emirates SkyCargo resumes scheduled operations

Emirates SkyCargo has resumed scheduled operations and lifted all restrictions on special cargo, following the adverse weather in Dubai last week.

We’d like to extend our thanks to our customers for their patience and understanding during this challenging time. We remain committed to delivering the highest standard of service to our customers all over the world.

Update 12:37 Dubai, 18 Apr 2024

Backlogged cargo at DXB and DWC is being processed, and there may be delays to shipments.

Backlogged cargo at DXB and DWC is being processed, and there may be delays to shipments. We have implemented specific instructions for the carriage of special products.

Please contact your local Emirates SkyCargo office for the latest updates.

We apologise to all customers that have been affected by the disruptions and appreciate your ongoing understanding during this period.

We continue to work with our partners and authorities to fully restore our scheduled operations.

Should you have any further inquiries, please do not hesitate to reach out to your local office or email us at cargocasa@emirates.com.