INTRODUCING EMIRATES PETS

Your pet's safety and wellbeing

Emirates Pets ensures a service specifically designed to provide your pet with the highest levels of care and attention, whenever and wherever they fly. The Emirates SkyCargo team will ensure that your pet receives the best treatment to ensure a stress-free journey when travelling with us.

Features

All-inclusive airfreight rates
Vet support at Animal Care area in Dubai
Compliant with IATA regulations
Professional transit care in Dubai

Benefits

No hidden costs
For peace of mind during transit
For reliability and precision at every stage
Years of pet care handling and experience

Benefits

Features

Benefits

All-inclusive airfreight rates No hidden costs
Vet support at Animal Care area in Dubai For peace of mind during transit
Compliant with IATA regulations For reliability and precision at every stage
Professional transit care in Dubai Years of pet care handling and experience

SAFE, COMFORTABLE, RELIABLE AND COMPLIANT

Emirates Pets strictly adheres to the International Air Transport Association's Live Animal Regulations (IATA LAR), including its Container Requirement criteria, and takes into account any 'State' (country) regulations and our own Emirates’ (operator) variations for your pet’s safe journey.

Your pet will be transported in accordance with IATA LAR with the highest levels of care. The journey of your pet will be documented and we ensure that there is a detailed timeline recorded for transit-care. Our specially designed vehicles are used to transfer pets from our temperature-controlled facility in Dubai to the aircraft and vice-a-versa. Our expert staff are on hand to ensure that pets are boarded safely on our aircraft.

PURPOSE DESIGNED SOLUTION

In line with the United Arab Emirates Ministry of Climate Change and Environment, Emirates has a separate facility in Dubai for pets that are departing, arriving and transiting. All transiting pets must have a minimum connection time of six (6) hours between flights in Dubai to ensure they receive the transit care they require.

To ensure optimal care during transit, an on-site animal care specialist will ensure all pets are in the best possible condition during transport. Your furry friends will be exercised, cleaned and fed at your request and we can administer any special food requirements as long as these instructions are provided at the time of booking and handover. Also to reduce the stress of the journey, for you and your furry friend, our staff will ensure your pet is the last to be loaded on board and the first to be offloaded.

SAFE, COMFORTABLE, RELIABLE AND COMPLIANT

Emirates Pets strictly adheres to the International Air Transport Association's Live Animal Regulations (IATA LAR), including its Container Requirement criteria, and takes into account any 'State' (country) regulations and our own Emirates’ (operator) variations for your pet’s safe journey.

Your pet will be transported in accordance with IATA LAR with the highest levels of care. The journey of your pet will be documented and we ensure that there is a detailed timeline recorded for transit-care. Our specially designed vehicles are used to transfer pets from our temperature-controlled facility in Dubai to the aircraft and vice-a-versa. Our expert staff are on hand to ensure that pets are boarded safely on our aircraft.

PURPOSE DESIGNED SOLUTION

In line with the United Arab Emirates Ministry of Climate Change and Environment, Emirates has a separate facility in Dubai for pets that are departing, arriving and transiting. All transiting pets must have a minimum connection time of six (6) hours between flights in Dubai to ensure they receive the transit care they require.

To ensure optimal care during transit, an on-site animal care specialist will ensure all pets are in the best possible condition during transport. Your furry friends will be exercised, cleaned and fed at your request and we can administer any special food requirements as long as these instructions are provided at the time of booking and handover. Also to reduce the stress of the journey, for you and your furry friend, our staff will ensure your pet is the last to be loaded on board and the first to be offloaded.

Summer Season

Transportation For Pets

Given the high summer temperatures that can be reached in Dubai, we do have certain breeds of brachycephalic (snub nosed) dogs and cats that may be accepted for carriage during the winter months (1 November to 31 March) only in a container 1 size bigger than the animals normal measurements. These are classified as the Emirates SkyCargo snub-nosed list.

If an exception is given during the summer months (1 April to 31 October), the acceptance time must be a minimum of 8 hours prior to departure from Dubai. This is so your pet can rest, be given water, exercised and closely monitored prior to their flight. For snub-nosed breeds (which fall into our snub-nosed list) that are transiting through Dubai, during these months we will maintain a minimum transit time of 24 hours from flight arrival to departure. This has been implemented to provide the best care for your pet and ensure the highest level of their well-being.

Acceptance of the breeds mentioned in the table below and their hybrids as cargo during summer months (1 April to 31 October) shall be on case-to-case basis.

Download the e-leaflet for more information