SkyCargo Newsroom

Emirates Delivers and Bicester Village Partner to Bring Seamless Luxury Shopping to UAE Customers

Wed, 19 Aug 2026 08:55:00 +0200

• Available to Emirates Delivers customers across the UAE

• Shop in person at Bicester Village or virtually through its Personal Shopping service

Dubai, UAE – 19 August 2026 – Emirates Delivers, the e-commerce delivery solution powered by Emirates SkyCargo, has partnered with Bicester Village, the flagship destination of The Bicester Collection, to offer UAE customers a seamless way to enjoy luxury shopping with purchases delivered directly to their doorstep.

Designed for today's international luxury traveller, the new service combines the award-winning shopping and hospitality experience of Bicester Village with the convenience and reliability of Emirates Delivers. Whether visiting the Village during a trip to the UK or shopping remotely with its renowned Personal Shopping team, guests can now enjoy a premium experience without worrying about luggage space or arranging international shipping.

Part of The Bicester Collection, a family of 12 distinctive luxury shopping destinations across Europe, China and the US, Bicester Village is home to more than 150 boutiques from some of the world's most sought-after fashion and lifestyle brands, complemented by exceptional dining, personalised services and hospitality. A long-standing favourite among visitors from the GCC, it has become an essential stop for many UAE travellers seeking luxury brands, exclusive savings and memorable experiences during their time in the UK.

A seamless luxury journey from the Village to your doorstep

Through the partnership between Emirates Delivers and Bicester Village, customers simply use their dedicated Emirates Delivers UK suite address when making purchases at Bicester Village. The Village's Personal Shopping team carefully prepares each order before it is transferred to Emirates Delivers, which manages the entire journey from the UK to the UAE.

From shipment consolidation and customs clearance to final doorstep delivery, Emirates Delivers provides a fully managed, premium service designed to make international shopping effortless. Through the My Suite platform, customers enjoy complete visibility over every stage of their shipment while benefiting from up to 30 days of complimentary storage, package consolidation and the flexibility to choose when their purchases are shipped.

Key benefits for UAE customers

Customers using the service can enjoy:

Shop freely without worrying about luggage limitations or excess baggage.
Door-to-door delivery from the UK to the UAE through Emirates Delivers.
Access to Bicester Village's renowned Personal Shopping service for virtual shopping.
Competitive shipping rates with package consolidation options.
Transparent handling of customs, duties and delivery requirements.
End-to-end shipment tracking through the Emirates Delivers platform.

Getting started

Customers can register for a complimentary Emirates Delivers account to receive a dedicated UK delivery address, ready to use when shopping at Bicester Village either in person or through its Personal Shopping service.

Launched in the UAE in 2019, Emirates Delivers leverages Emirates' global network, flight frequency and cargo expertise to connect customers with premium shopping destinations in key international markets, including the UK and the US.

By combining Emirates Delivers' trusted global logistics network with the award-winning shopping and hospitality experience of Bicester Village, part of The Bicester Collection, this partnership makes it easier than ever for UAE customers to discover, shop and enjoy luxury with every purchase delivered seamlessly from the Village to their doorstep.

For more information or to register for Emirates Delivers, visit www.emiratesdelivers.com. To discover Bicester Village and its Personal Shopping services, visit www.thebicestercollection.com/bicester-village.

Emirates Delivers is now available in Saudi Arabia

Tue, 21 May 2024 10:00:00 +0200

Providing seamless, door-to-door delivery of online shopping from three premier retail destinations, to the Kingdom

Saudi Arabia, May 21, 2024 – Emirates Delivers, the e-commerce delivery solution from Emirates SkyCargo, has launched in Saudi Arabia. Shoppers from across the Kingdom can now shop online at their favourite stores in the UK, US and the UAE and use Emirates Delivers for fast, reliable, and cost-effective international delivery.

Whether saving riyals during international retail events such as Cyber Monday and Dubai Summer Surprises; shopping at boutiques that don’t deliver to the Middle East; browsing a wider catalogue of products and sizes; or snapping up limited edition items, Saudi shoppers can fill their online baskets and Emirates Delivers will bring the packages directly to their door, in just 3 to 5 days.

“Emirates Delivers is the bridge between Saudi shoppers and online retailers in the UK, the US and the UAE. By harnessing the Emirates global network, our wide body aircraft and frequency of flights, we are able to serve every corner of the Kingdom,” said Dennis Lister, Senior Vice President of Product and Innovation, Emirates SkyCargo. “Recognizing that the Middle East has been historically underserved when it comes to reliable online shopping delivery solutions, we will continue to steadily scale Emirates Delivers, creating new routes to facilitate the seamless cross-border delivery.”

How Emirates Delivers works

Shoppers need to sign up to Emirates Delivers, to be assigned a unique delivery address in the UK, US and the UAE, enabling them to immediately start shopping online and have shipments sent to the Emirates Delivers facility in each country.

Customers can estimate the shipping fees to Saudi Arabia before placing their order with the e-commerce merchant, by using the Shipping Calculator on the Emirates Delivers website. Emirates Delivers offers the unique feature of upfront and final costs, meaning there are no last minute charges to cover, once the package reaches Saudi.

When the items arrive at the Emirates Delivers facility, agents will review purchases to ensure they arrived undamaged and upload photos of the items, before repacking to ensure proper wrapping and protection for international delivery. With free storage of up to 30 days, Emirates Delivers allows customers to combine items from different retailers and consolidate their purchases into one shipment order to further reduce the already-competitive shipping costs.

Using ‘My Suite’, customers can then confirm shipping, with full tracking visibility from the time the items are received at the facility, through to delivery of the package at their door. Emirates Delivers takes care of all the hassle of shipping and customs clearance, making cross-border shopping simple.

Emirates Delivers first launched in the UAE in 2019, before expanding operations to Kuwait in 2023, ensuring seamless delivery of the best retail from the US, UK and UAE. A tried, tested and trusted service, Emirates Delivers has been used by thousands of shoppers in the UAE and Kuwait to transport apparel, cosmetics, toys and games, books, footwear, and accessories as well as vitamins and health supplements.

To trial the service, customer’s first shipment from the UK, US or UAE to Saudi Arabia is free*, until 3 June, 2024.

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*Terms and Conditions

Offer is valid from 21 May 2024 to 3 June 2024 only
Offer applies to new Suites registered in Saudi Arabia
Offer is valid for up to 5 KG chargeable weight
Offer is valid from all three origin destinations (US, UK and the UAE)

Emirates Delivers launches new route, connecting Kuwait shoppers to the UAE

Thu, 15 Feb 2024 07:58:00 +0100

Dubai, UAE, February 15, 2024 – Emirates Delivers, the e-commerce delivery solution from Emirates SkyCargo, has launched a new route, connecting Kuwaiti shoppers with their favourite UAE based-brands. Now, Kuwaiti shoppers can shop online from websites in the UAE, the UK and the US with fast, reliable, and cost-effective international shipping via Emirates Delivers.

Home to the world’s largest mall, Dubai is a renowned hive for shopping, attracting some of the most popular and in-demand brands, most of which also offer e-commerce. UAE retail has something for everyone: from designer boutiques with fresh-from-the-runway pieces to department stores with on-trend looks for the whole family; homeware finds from home-grown brands to sprawling stores stocking one-of-a-kind décor; the latest skincare, make-up, oud and fragrances; not to mention the array of innovative tech and latest gadgets. Kuwaiti shoppers can fill their online baskets and Emirates Delivers will bring the items from the UAE in just 3 to 5 days.

Appealing to shoppers of all budgets and categories, Dubai hosts many annual shopping celebrations such as Dubai Shopping Festival, Dubai Summer Surprises as well as bi-yearly and seasonal super sales. By launching this new route, Emirates Delivers ensures Kuwait shoppers will never miss a deal!

Emirates Delivers isn’t just a useful delivery tool to use while you’re in Kuwait. Maximize your next retail therapy trip to Dubai, by sending your new purchases back via Emirates Delivers – it’ll be waiting for you when you get home.

How Emirates Delivers works

Upon signing up to Emirates Delivers, shoppers are given a unique shipping address in the UAE, UK and US, available in ‘My Suite’. This allows users to immediately start shopping online, and have their items delivered to the Emirates Delivers facility.

Once the items arrive at the Emirates Delivers facility, agents will review purchases to ensure they arrived undamaged and upload photos of the items, before repacking to ensure proper wrapping and protection for international delivery. With free storage of up to 30 days, Emirates Delivers allows customers to combine items from different retailers and vendors and consolidate their purchases into one package to further reduce the already-competitive shipping costs.

Emirates Delivers first launched in the UAE in 2019, before expanding operations to Kuwait in 2023, bringing the best of US and UK shopping. Unlocking a world of international shopping, Emirates Delivers has been used by thousands of shoppers in the UAE and Kuwait to transport apparel, cosmetics, toys and games, books, footwear, and accessories as well as vitamins and health supplements.

To celebrate the new route, existing Emirates Delivers customers can enjoy their first shipment from the UAE to Kuwait completely free of charge until 1 March, 2024.

Terms and Conditions

Maximum billable weight of 5 KG.
Offer valid only until 1 March, 2024.