HOW TO REPORT AN ISSUE

Submit a complaint

SUBMIT A COMPLAINT IF THE
FOLLOWING APPLIES TO YOU:

  • Feedback comments
  • Service quality
  • Shipment issues
  • Temperature excursion
SUBMIT A COMPLAINT

Submit an intent

SUBMIT AN INTENT TO CLAIM IF THE
FOLLOWING APPLIES TO YOUR SHIPMENT:

  • Loss and pilferage
  • Damage
  • Delay
  • Non-delivery
SUBMIT AN INTENT

Submit a claim

SUBMIT A CLAIM IF THE FOLLOWING
APPLIES TO YOUR SHIPMENT:

  • Loss and pilferage
  • Damage
  • Delay
  • Non-delivery
SUBMIT A CLAIM