Emirates Pets: our entry-level offering which focuses on flying your pet stress-free from the moment you leave them with us at your departure airport to the moment you collect them at your destination airport.*
The service is currently available to and/or from all airports across the Emirates worldwide network**, which covers over 161 destinations in 86 countries on six continents. For more information, please contact your local Emirates SkyCargo office.
Emirates Pets Plus: our premium service that takes care of everything from initial pick-up to final drop-off, including all your pet’s paperwork and welfare needs.
Available from Dubai, UAE to the following countries: Bahrain, Brazil, Cyprus, France, Germany, Italy, Ireland, Malaysia, Netherlands, Portugal, South Africa, Singapore, Spain, Switzerland and UK.
Safe, comfortable, reliable
We conform to IATA’s stringent Live Animal Regulations, so whichever option you choose, you can be sure that your pets are always in the care of trained and experienced animal welfare professionals, working in safe and clean environments.
Purpose-designed solutions
We transport your pet in safe, hygienic containers that are purpose-designed to maximise stability and comfort before, during and after your pet’s flight. We always use temperature-controlled vehicles to drive them to and from the aircraft. Your pet travels in a container that matches its height, width and length, as follows:
| IATA-specific cage size |
IATA code |
Container dimensions
(L x W x H) (inches) |
Maximum weight allowed
(including pet and container) |
| Small |
100 |
23.5 x 16 x 16 |
17 kgs |
| Medium |
200 |
28 x 20.5 x 21.5 |
34 kgs |
| Intermediate |
300 |
32 x 22.5 x 24 |
48 kgs |
| Large |
400 |
36 x 25 x 27 |
67 kgs |
| Extra Large |
500 |
40 x 27 x 30 |
90 kgs |
| Giant |
700 |
48 x 32 x 35 |
147 kgs |
Contact us
Making a reservation with us is easy. Simply call us on +971 600 566 661 or email us at skycargodxb@emirates.com and have the following information ready:
- • Your pet's name, breed, age and weight
- • Details of the pet’s kennel, such as its size (length x width x height) and its weight
- • A contact number for us to call in case of emergency
What we offer
|
Emirates Pets |
Emirates Pets Plus |
| At Origin |
| All-inclusive airfreight |
✓ |
✓ |
| Collection from home |
|
✓ |
| Local travel documents (including import/export permits and veterinary certificates |
|
✓ |
| Vet support/assistance at Animal Care area in Dubai |
✓ |
✓ |
| Kennels (if required)*** |
|
✓ |
| Boarding (if required)*** |
|
✓ |
| Pet cleaning/grooming (if required) |
|
✓ |
| Kennel cleaning (if required) |
|
✓ |
| At Destination |
| Import customs clearance, local authority registration |
|
✓ |
| Boarding (if required)*** |
|
✓ |
| Delivery to selected end-destination |
|
✓ |
* Paperwork to be handled by owner. A full overview of all required documentation will be emailed upon request.
** Conditions apply.
*** Additional charges will apply.